Here at XYZ, we take our customers and their issues seriously. If you take the time to communicate an issue to us, we'll do the rest until it is resolved. Customer satisfaction is our goal. Here is what you can expect from us:
timely responses
courtesy and respect
resolution of issues
From the list below, determine the department to contact, then:
Email that department briefly stating the issue and order # if appropriate
Check for a helpful return email within one business day
Wait for timely resolution of your issue soon thereafter
Shipping related issues
Shipping and Receiving: ship@xyz.com
Billing related issues
Accounting: accounting@xyz.com
All other issues
Customer Service: service@xyz.com
Copyright © 2005 XYZ Corporation, all rights reserved.